Go! Go! Curry!’s 5 Spirits & 5 Core Values
Last time, I talked about my principles of managing a business that I learned while managing Go! Go! Curry! America. In my humble opinion, “Be positive and caring” is the most basic idea you can return to when you get stuck when running a restaurant franchise. Today, I’d like to introduce Go! Go! Curry!’s main mottos that we call the “5 Spirits” and “5 Core Values”, which we put into practice in everyday operations.
The 5 Spirits
1. Serve with a Smile
2. Communicate Well and Work as a Team
3. Help Each Other and Respect Each Other
4. Always Try to Improve
5. Think Positive Every Day
We instill these mottos in those joining the Go! Go! Curry! family because we think they are not only useful for working in the curry restaurant business, but also essential for all human beings. What they say is quite simple: do the right thing as a person. So I want our franchise business partners to be able to follow these mottos to establish an exceptional work environment.
The 5 Core Values
4. Serve Accurately
We originally only introduced these as operational standards in each Go! Go! Curry! location, but we now employ them in our headquarters and support center as well, because they are universal business standards which can be applied to everything we do.
Also, I always encourage our employees to say “thank you” as many times as possible. “Thank you” is a beautiful phrase that everyone in the world can agree on. By saying it out loud, you can show appreciation and cleanse your mind.
All the things mentioned above are essential concepts as a human being and can be used to improve your character wherever you are. These are the foundations of our corporate culture.
Next time, I’d like to share our struggles and solutions regarding New York City’s rapid wage growth and outrageous property prices. Until then, take care of each other and stay genki.
If you would like to partner with us and own a restaurant, we are happy to share our experiences and knowledge to help grow your business!
About The Author:
Tomoko Omori was born and raised in Japan. She came to the USA alone to become an actress, where she received an AA degree from college majoring in Drama. She received a scholarship to study music at the American Musical and Dramatic Academy in NYC.
After working for TV broadcasting and a publishing company, today, Tomoko is the CEO of Go! Go! Curry! America, a grab-and-go Japanese comfort food restaurant franchise. There are over 75 locations in Japan, and 11 in the USA. She says, “Our mission is to serve our tasty curry nationwide in the USA and Canada to enrich the lives of our customers, employees, franchise owners and the communities we serve. Our vision is to create millions of satisfied customers, contented tummies and miles and miles of smiles for everyone!” Tomoko received the Nikkei BP Woman of the year award in 2015.